We take our privacy obligations very seriously. The purpose of this document is to outline the type of information Chapel Studios holds and how we use any information provided to us.
Pressburst is an online software application owned and operated by Chapel Studios Communications Ltd, a company incorporated and registered in England and Wales with company number 05867814 and whose principal place of business is at One St Aldates, Oxford, OX1 1DE ("Chapel Studios").
YOUR PERSONAL INFORMATION
In order to provide the Pressburst service, Chapel Studios requires your name, email address and basic contact details. We collect this when you register for the service, or if you contact us for technical support, or if a colleague adds you as a secondary user to the service. We require this information in order to provide you with access to the Pressburst system, to provide technical support, and to manage your account.
INFORMATION FROM OTHERS
When you upload information to Pressburst, you do so as an Authorised User on behalf of the Customer (who is normally your employer organisation). Data you upload, such as news stories, job vacancies, events, press releases and press contacts, can be viewed, edited and deleted by other Authorised Users in your organisation. As outlined in 6.1 of the Terms and Conditions, the Customer shall be responsible for any Authorised User's acts or omissions in connection with the Services.
WHAT WE COLLECT
When you use Pressburst to upload or manage content, we collect standard internet log information (including the type of web browser being used to access Pressburst and the operating system) along with geo-location, as we – through our subprocessors – collect and process the IP address of all devices which use our services. We do this in order to be able to provide technical support and to perform analysis on the use of Pressburst in order to compile aggregated statistics. Some aspects of your use of Pressburst will be linked to your login ID which enable us to provide support and identify errors with the system. We also do this in order to identify Authorised Users whom we may contact to recommend further use of - or ways to improve use of - the Pressburst service.
When you publish content from Pressburst we also collect data on how often it is viewed on Pressburst and/or our Channel Partner websites and/or via our widgets, portals and API. This data collection enables us to monitor usage patterns, improve the service and provide technical support.
In order to collect log information and enable all the features of Pressburst to function correctly, we need to store cookies on your browser. You can change your browser settings to block cookies if you wish, but some aspects of the Pressburst service may not function correctly. You can find out more about cookies at https://www.gov.uk/help/cookies
We use the following cookies as part of Pressburst:
|Name of Cookies||Developer||Purpose|
|_ga, _gid, _gat||Google Analytics||Data analytics|
|amp*, __livechat, fs_uid||LiveChat||Technical support|
|_twitter_sess, ads_prefs, auth_token, csrf_same_site, csrf_same_site_set, des_opt_in, dnt, eu_cn, external_referer, guest_id, kdt, lang, personalization_id, remember_checked_on, rweb_optin, syndication_guest_id, tfw_exp||Posting content to Twitter|
LiveChat also uses Local Storage for the purposes of enabling the LiveChat functionality.
For more information about Google Analytics, please visit: http://www.google.co.uk/intl/en/analytics/privacyoverview.html
HOW WE PROCESS YOUR DATA
The Pressburst service is hosted using Amazon Web Services (AWS) who provide one of the leading server platforms in the world. Information uploaded to Pressburst resides on servers in AWS' London data region and administrative access to these servers is limited to Chapel Studios. Our data processing providers, including AWS, are not permitted to access your personal information, except for the limited purpose of providing the Pressburst service, as outlined in our Terms and Conditions.
Subprocessors provide a number of functions including web and database hosting, customer support and marketing:
Our channel partners (and key publishing URLs) are:
HOW WE PROTECT YOUR DATA
We strive to provide a secure environment for your data. We have put in place a combination of security protocols and procedures to safeguard the information stored in Pressburst. All servers which host the Pressburst service use SSL certificates to encrypt the flow of traffic between the server and your web browser. We encourage you to use unique secure passwords to access the Pressburst service and ensure these are not shared with any third-party. Notwithstanding this, we cannot guarantee that personal information uploaded to Pressburst will be secure due to the nature of the Internet. If we become aware of any unauthorised access or disclosure of data from the Pressburst service, we will advise you as soon as possible.
HOW WE CONTACT YOU
In order to keep you informed of changes to the Pressburst service, we may wish to send you occasional emails. You can opt-out of any email communications by using the link at the bottom of any message.
ACCESS TO YOUR DATA
You may request access to your personal information stored on Pressburst at any time. Please email email@example.com
CHANGES TO THIS POLICY
Pressburst and the Pressburst logo are registered trademarks of Chapel Studios Communications Ltd.
Copyright ©2021 Chapel Studios Communications Ltd. All rights reserved.